Supporting services

Engineering and services that support your platform.

From discovery and configuration to training and ongoing support, every service is tied to an agreed operating outcome.

Implementation & Training

Configure agreed workflows, prepare data, test scenarios and train the people who will use the system.

Systems Integration

Connect supported ERP, commerce, payment and communication services through a defined integration scope.

Custom Development

Build approved extensions and business-specific workflows when configuration alone is not enough.

Cloud & Infrastructure

Plan hosting, deployment and infrastructure responsibilities around the selected platform.

Support & Maintenance

Agree service coverage, response expectations and an ongoing maintenance plan after launch.

CCTV & Physical Infrastructure

Keep camera installation and physical infrastructure available as separately scoped engineering services.

Camera and infrastructure services

Scope hardware and monitoring separately from software platforms.

Camera installation, physical infrastructure and compatible monitoring options depend on the site, hardware and available data sources.

Delivery model

Scope first, then configure, test and launch.

01

Understand your workflows and agree the scope.

02

Configure the platform, data and agreed integrations.

03

Test key scenarios and train your team.

04

Launch with an agreed support and maintenance plan.

The proposal identifies modules, custom work, integrations, migration, hosting responsibilities, training and support levels. Camera installation and physical infrastructure are quoted separately from software.

Bring us the workflow that needs to work better.

We will separate product configuration, integration and custom development into a clear proposal.

Request a tailored proposal